58snail is a procurement agency helping SMEs to procure products famous website like: Taobao.com, Alibaba.com Tmall.com, Jd.com & 1688.com and from factories or shops in China.
|If a parcel is lost during the transportation, will we compensate product cost 100%?||No, but we will compensate 3 times of the logistic cost.|
|If a parcel is scratched or not function properly due to the transportation, will 58snail compensate for fixing.||No, but we will compensate 3 times of the logistic cost.|
|If Me.asia procure a wrong product for you, will 58snail compensate 100%?||If the customer willing to buy it, 58snail will not charge for the logistic cost from China.|
|If Chinese seller send the wrong product specification, will 58snail compensate 100%?||No, but we will help coordinate with the seller for the issues.|
|If Chinese seller did not send the purchased products, will 58snail compensate 100%? ***||Yes, 58snail will refund into customer’s E-Wallet|