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Insurance terms


58snail is a procurement agency helping SMEs to procure products famous website like: Taobao.com, Alibaba.com Tmall.com, Jd.com & 1688.com and from factories or shops in China. 

What we cover
With insurance 5%
Without insurance
If a parcel is lost during the transportation, will we compensate product cost 100%?No, but we will compensate 3 times of the logistic cost.
If a parcel is scratched or not function properly due to the transportation, will 58snail compensate for fixing.No, but we will compensate 3 times of the logistic cost.
If Me.asia procure a wrong product for you, will 58snail compensate 100%?If the customer willing to buy it, 58snail will not charge for the logistic cost from China.
If Chinese seller send the wrong product specification, will 58snail compensate 100%?No, but we will help coordinate with the seller for the issues.
If Chinese seller did not send the purchased products, will 58snail compensate 100%? ***Yes, 58snail will refund into customer’s E-Wallet